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July 2012

SCIENTIFIC-LINUX-USERS@LISTSERV.FNAL.GOV

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Subject:
From:
Federico Alves <[log in to unmask]>
Reply To:
Federico Alves <[log in to unmask]>
Date:
Wed, 18 Jul 2012 17:15:48 -0400
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>
>I used to have RHEL subscription for years, but they suddenly changed the
>services available, and guess what, I used to have access to email
>support, now there is no more basic support. So what they are trying to
>do is charge for the updates and block access to the knowledge base,
>which is made not by Red Hat but by the people. This is unacceptable. So
>I returned my subscription through Dell, and plan to switch all my big
>servers to SL. So it is good that we spend time in Quality Control and
>make sure that software and the updates do work perfectly. Red Hat is
>insane if they think somebody is going to pay for updates only. If I need
>community support, I can use Google and do not have to pay Red Hat for
>that.
Just wanted to share this thought with you people. SL is going to become a
life-saver for thousands of angry RHEL customers.

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