> >I used to have RHEL subscription for years, but they suddenly changed the >services available, and guess what, I used to have access to email >support, now there is no more basic support. So what they are trying to >do is charge for the updates and block access to the knowledge base, >which is made not by Red Hat but by the people. This is unacceptable. So >I returned my subscription through Dell, and plan to switch all my big >servers to SL. So it is good that we spend time in Quality Control and >make sure that software and the updates do work perfectly. Red Hat is >insane if they think somebody is going to pay for updates only. If I need >community support, I can use Google and do not have to pay Red Hat for >that. Just wanted to share this thought with you people. SL is going to become a life-saver for thousands of angry RHEL customers.