I'd try pdf2ps (included as part of Ghostscript on SL4) instead of Acrobat reader and see what happens. AFAIK, Ghostscript doesn't share any code with Adobe products -- perhaps it will work better? Also, the print-button in xpdf can generate postscript too. There's a ps2pdf command, too, which can generate a PDF document from any postscript output that you like. It's worth a shot, anyway... -Luke Miles O'Neal wrote: >Bog standard SL304, Acrobat Reader 7: > >We have a PDF document from a customer that >we can't print. Other PDFs print fine, >but when we try to print this one we get >garbage. I printed it to a file, and the >PostScript has the same garbage. For instance >the words 'Java Core' comes out '3040)5 &$%'; >the word 'Espresso' comes out '!"#$%""&'' > >The document displays fine. It uses Arial >and New Times Roman fonts. We don't have >Arial on our systems, but Reader subs >something rational. But printing - to a >file, or any of our printers (standard PS >or HPCL) gives us the same, bogus results. > >Any ideas? > >Thanks, >Miles > >