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April 2016

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Subject:
From:
Yasha Karant <[log in to unmask]>
Reply To:
Yasha Karant <[log in to unmask]>
Date:
Sat, 23 Apr 2016 08:37:00 -0700
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multipart/mixed
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Two additional details.  Under Automatic Bug Reporting Tool  --> 
Preferences, I did attempt to set a report to RedHat bugzilla; the
result is displayed as an attachment to this email displaying the
failure thereof (that could be my error in that I naively used the
Tool's GUI screens following the prompts -- there may be additional
steps one must do that are not prompted to the
user).

Yasha Karant

On 04/23/2016 08:12 AM, Yasha Karant wrote:
> A MATE applet vi EPEL crashed. An automatic bug reporting tool
> activated without my intervention (prompted for my sudo login). I
> went through all of the screens that appeared;it
> seemed to want to submit the issue to RedHat, not EPEL nor SL/CentOS.
> I answered all of the prompts, and in the end, the automatic tool
> failed with a diagnostic:
>
> No processing for event 'report_RHTSupport' is defined
>
> How does one configure this or is this an artifact from the original
> RHEL source that was not modified (unlike the various logos, splash
> screens, etc.) and somehow still is configured for a RedHat licensed
> (for fee?) support product? Can this be configured to point to either
> the add-on reposiity (e.g., EPEL, ELRepo, etc.) or to either SL or
> CentOS? If there are any on this list from CERN or in a CERN
> supported collaboration, I know that CERN has an internal support
> mechanism that is *NOT* made available to SL users (even when Fermilab
> and CERN were jointly mentioned on SL); as a matter of information,
> does the CERN "CentOS" team have an internal CERN configuration
> whereby these reports go to a CERN network location (obviously not
> available to those of us not part of a CERN collaboration)?
>
> Yasha Karant



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