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June 2013

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Subject:
From:
Mark Stodola <[log in to unmask]>
Reply To:
Mark Stodola <[log in to unmask]>
Date:
Tue, 25 Jun 2013 16:06:53 -0500
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On 06/25/2013 01:21 PM, Todd And Margo Chester wrote:
> On 06/25/2013 10:40 AM, Mark Stodola wrote:
>> On 06/25/2013 12:07 PM, Todd And Margo Chester wrote:
>>> Hi All,
>>>
>>> Can you guys tell if this is finger pointing
>>> or if this really is not a Libre Office problem?
>>>
>>> https://bugs.freedesktop.org/show_bug.cgi?id=42327
>>>
>>> Many thanks,
>>> -T
>>
>> Having had my fair share of odd behavior with CUPS, I would lean toward
>> that as the culprit. There are several different filters that get used
>> depending on the mime type provided. For instance, on SL 5, texttopaps
>> did very bad things, causing me to force texttops for text/plain
>> processing. Some of these filters have been known to double-rotate,
>> which might be what you are experiencing. It might also be worth
>> skimming through the ppd for the printer to see if the paper definitions
>> or orientation are wrong. If the ppd contains a page orientation, and
>> the program specifies a rotation, this can also lead to incorrect
>> orientation.
>>
>> -Mark
>>
>
> Hi Mark,
>
> The frustrating thing is that I have no problems printing
> from anything else. I can print an envelope just fine
> from Wine/Word Pro, which also uses CUPS. Other programs,
> portrait or landscape, print just as it is told.
>
> Anyway, I opened up the following with Red Hat:
> https://bugzilla.redhat.com/show_bug.cgi?id=977976
>
> Maybe, someday, I will be able to print an envelope
> through LO.
>
> Thank you for your response.
> -T

If you have the time and patience, you can look into turning up the 
debug/log level of cups to see what is going on between the programs. 
You can also intercept the print queue contents by leaving the spool 
enabled but the printer disabled.  With enough poking, you should be 
able to pin down where the problem exists.

I am guessing (not sure) that most word processors generate postscript 
and send it to CUPS.  You can compare the postscript generated in the 
spool from each of your programs to see how they differ.  It may be 
worth while to open the postscript in a text editor to see if there is 
other meta-data that could be affecting the outcome as well.

-Mark

-- 
Mr. Mark V. Stodola
Senior Control Systems Engineer

National Electrostatics Corp.
P.O. Box 620310
Middleton, WI 53562-0310 USA
Phone: (608) 831-7600
Fax: (608) 831-9591

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