On 07/19/2012 04:34 PM, Mike Zanker wrote:
> On 19 July 2012 02:47, zxq9 <[log in to unmask] <mailto:[log in to unmask]>> wrote:
>
>     You're still not telling me if you can get support if your
>     subscription was through Red Hat, though. Have you even looked into
>     this? Dell not providing support is a Dell problem, and not very
>     surprising.
>
>     Can anyone verify this? The office here in Japan is telling me they
>     offer support with a basic subscription if the subscription is
>     direct, and of course offer an array of paid support beyond that. I
>     feel sure the story must be the same elsewhere.
>
>
> Red Hat have indeed removed Basic Support. The cheapest subscription is
> now $349 p.a. per server and this is "self-support". If you want support
> with your contract you have to pay at least $799 p.a. per server.

OK, so this is the price change thing we argued about all last year 
finally coming into effect. I'm still not a fan.