Oh well. They do seem to have a user self support list you could try,
[log in to unmask] or their bugzilla.

On Wed, 27 Apr 2005, Michael Hannon wrote:

> Stephen J. Gowdy wrote:
> > Hi Michael,
> > 	Since you pay RedHat why not ask them?
>
> Hi, Stephen.  The answer is that I don't think we CAN ask them.  We pay
> them $25 per year for a workstation license, as compared to the $700 or
> whatever the list price is.  I'm pretty sure that one of the conditions
> associated with the discount is that we get no support.
>
> 					- Mike
>

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