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December 2006

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Subject:
From:
Vinod Gupta <[log in to unmask]>
Reply To:
Vinod Gupta <[log in to unmask]>
Date:
Wed, 27 Dec 2006 15:31:46 -0500
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On 12/27/2006 9:06 AM, Troy Dawson wrote:
> Vinod Gupta wrote:
>> None of our SL3/SL4 machines can detect _some_ of our portable USB 
>> hard drives. For ones that are failing:
>>
>> cat /proc/scsi/scsi shows no devices.
>> syslog show the following error:
>> kernel: usb 1-7: new high speed USB device using address 12
>> kernel: usb-storage: probe of 1-7:1.0 failed with error -1
>>
>> All these portable drives work fine on Windows, and even on knoppix 
>> LiveCD, so it must be related to SL/RHEL.
>>
>> Any ideas?
>
> If you really want us to help, a bit more information is needed.
>
> Troy

That is the only relevant information I see in the proc system and 
syslog. I will be happy to send you more diagnostic info if you could 
suggest what to look for where? I think it is just a question of 
relatively poor auto-hardware detection in RHEL. Market is full of 
portable USB drives (disk as well as flash based), RHEL particularly 
lacks support for many. I am wondering if users can modify USB drivers 
to narrow the gap.

Vinod

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